Appointments

To request an urgent appointment for today (Monday to Friday)

• contact the practice during opening hours between Monday to Friday 8am to 6.30pm on 0208 530 4108.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment:

• phone us on 0208 530 4108, Monday to Friday from 8am to 6.30pm
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face or by text or email
• if you need an interpreter
• if you have any other access or communication needs

If you eConsult first you may find you don’t need to come into the surgery.

Save yourself time and save that appointment for someone who does need it.

We no longer accept administrative requests over the phone, but you can submit your request via eConsult at any time of the day.

As well as appointments running most hours of the day, to aid commuters, we have appointments here from 6.30pm onward Monday - Friday through our enhanced access service. On Saturdays we can offer you a morning or afternoon appointment at The Glebelands Surgery. Ring our receptionists to book an appointment for you on 0208 530 4108.

The Enhanced Access service also offers pre-bookable appointments up to 2 weeks in advance. Call 0204 506 8827 between 6:30pm to 8pm Monday-Friday and 8am to 5pm on Saturdays

Should you wish to confirm your appointment time, please use the automated check and cancel booking system using your telephone keypad and pressing option 1.

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Non-attendance for appointments is a persistent problem and increases the wait to see the doctor. If you no longer require your appointment please cancel in good time as this will allow someone else to see a doctor that day

To cancel your appointment:

• phone us AT ANY TIME on 0208 530 4108 and select Option 1 
• use your NHS account (through the NHS website or NHS App)
• using the GP online system via the link at the top of this page

If possible please try to telephone reception before 10am if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Under the new NHS Pharmacy First scheme, you can visit a pharmacist to receive advice and treatment for some simple illnesses, instead of going to see your doctor.

Click here for more information

We occasionally have medical students on their placements who sit in on consultations with the doctors. If, however, you wish to be seen alone, a quick word with the receptionist will ensure you can do so without embarrassment.