Practice philosophy

The Shrubberies Medical Centre is a small, friendly surgery offering personal care and attention to its patients, with a comprehensive range of facilities. Appointments should always be available the day you want one, although the earlier you can request one, the easier it is for everyone.

You do not have to be ill to see the doctor and we always prefer you not to be! Our aim must be to keep you healthy. There is an active policy of health checks and procedures to maintain good health. We try to treat the whole person in a way that is sometimes described as holistic - i.e. caring for the physical, psychological and spiritual needs of patients.

 

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Acute illness and emergencies are obviously important and every possible attempt is always made to deal with such events immediately. Because such things are unpredictable they may occasionally delay routine appointments. This is rare and we are sure you will understand if it happens to you.

We promise to treat everyone as an individual with no discrimination and the care given will be research-based and be delivered within the highest possible standards.

Advice, support and information are always available in order to help ensure our patient's make the right choice of their secondary care provider.

We will set standards of care and review them periodically in the form of audits and we will act upon these results accordingly.