THE SHRUBBERIES MEDICAL CENTRE
ZERO TOLERANCE POLICY
We are committed to providing a safe and respectful environment for our patients, staff, and visitors.
Zero Tolerance Towards Abuse
We operate a strict Zero Tolerance Policy towards any form of:
- Verbal abuse
- Aggressive behaviour
- Threatening or violent actions
- Bullying or harassment
Such behaviour towards any member of our team, other patients, or visitors will not be tolerated under any circumstances. Any individual acting in this way may be removed from our patient list and, where necessary, reported to the police.
Zero Tolerance Towards Racism and Discrimination
We do not tolerate racism, hate speech, or any discriminatory behaviour based on race, ethnicity, religion, gender identity, sexual orientation, disability, or background. This includes:
- Racist language or slurs
- Discriminatory comments or actions
- Prejudice against staff or other patients
Such incidents will be taken extremely seriously and may result in removal from our practice and further action being taken.
Let us work together to maintain a safe, respectful, and inclusive NHS for everyone.
If you experience or witness inappropriate behaviour, please report it to a member of staff immediately.